Housing Administrator

Job Introduction

Housing Administrator

37 hours per week - Permanent

£23,114 - £24,702 per annum, depending on skills and experience 

We currently have a Housing Administrator vacancy in our busy and proactive team. Acting as the first point of contact on a day to day basis on all aspects of the Joint Housing Service, you will provide first class customer and administrative support for the Joint Housing Services team.

This is an exciting opportunity where you will advise and assist customers on all aspects of the Common Housing Register and allocation of social housing. This includes responding to customer queries over the phone, inputting customer applications, monitoring and supporting the bidding process, and all tasks related to the general administration of the Common Housing Register.

About you

The successful candidate will have:

• Good numeracy and literary skills
• Basic knowledge of housing legislation and guidance
• Strong customer focus 
• Good team player
• Excellent IT skills
• Ability to plan and prioritise own workload to meet deadlines with support and direction
• Previous experience in Housing or a similar field (highly desirable)
• Please note, basic DBS clearance is a requirement of this role.  

What we can offer 

Our staff are at the heart of what we do, and as a result we are always looking to recruit, develop and retain the very best talent we can find.  So, as well as a rewarding career, we offer a range of attractive benefits, such as:

• Excellent pension scheme with employer contributions
• Generous annual leave entitlement with options to purchase additional annual leave
• Committed training programme and development opportunities
• Onsite nursery with 20% staff discount
• Discounted Gym and swim membership
• Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services
• Cycle to Work scheme
• Employee Discounts with a range of companies including EE and the Kaarp discount scheme.

We are an employer that values face to face Communication, Collaboration and Connection, therefore all our roles have an office based requirement with some agile working as part of the role.

To discuss the post or for further information, please call Steph Pritchard on 01386 565356.

Closing date: Sunday 23 June 2024

Interview date: Friday 28 June 2024

Please note if we experience a high intake of applications, we may close the role and interview for the position sooner than advertised.